Experience
Lead Cloud Engineer, 2nd
Watch
2019 - 2022, Remote
- Led a team of 7 cloud engineers, supporting infrastructure for ~15
clients at any given time.
- Delivered exceptional technical support and customer experiences
through consistent communication and technical expertise.
- Performed system administration tasks such as installing software,
applying patches, and maintaining file systems on Linux and Windows
virtual machines.
- Introduced automated solutions to optimize clients’ systems and
streamline internal processes.
- Collaborated regularly with software and cloud engineering teams to
ensure system reliability and durability.
- Developed an intuitive full stack application, enabling a
streamlined process for the patching team to categorize and patch
customers’ EC2 instances.
Systems Integration
Specialist, Boeing
2018 - 2019, Bellevue, WA
- Configured and maintained Linux servers to ensure proper operation
and security, and authored automation scripts to streamline
processes.
- Crafted custom, security hardened ISOs containing commonly required
software packages for Red Hat Enterprise Linux, Oracle Enterprise Linux,
Ubuntu, and SUSE.
- Implemented and administered a self-hosted GitLab instance,
empowering the team with enhanced source control and continuous
deployment capabilities.
- Created intranet websites that enabled internal customers to learn
about the team’s offerings, release cycles, and maintenance
schedules.
Database Administrator, 2nd
Watch
2015 - 2017, Seattle, WA and remote
- Pioneered the creation and integration of the database support
service, revolutionizing the role of database support within the Managed
Cloud Services business.
- Established high quality production enterprise support for Oracle,
SQL Server, and MySQL databases.
- Managed daily operations for hundreds of database instances,
residing on both EC2 virtual machines and RDS, including introducing
strategic automation to minimize human error and time requirements.
- Initiated the standardization of the database migration process for
increased efficiency and reduced error rates.
- Proposed strategic infrastructure recommendations to customers that
often allowed clients to decrease cloud spend on database services by up
to 30%.
Oracle Database
Administrator, Boeing
2013 - 2015, Bellevue, WA
- Served as the Tech Lead for the internal Oracle Database on Linux
managed service offering at Boeing, overseeing 65% of all Oracle
databases for the company, which amounted to nearly 8000 instances on
Oracle RAC clusters.
- Assumed responsibility for implementing, maintaining,
troubleshooting, and capacity planning of Oracle RAC clusters, including
orchestration of round-the-clock operational support.
- Composed run books and shell scripts to minimize errors and reduce
delivery times.
- Produced Oracle Database on Linux golden images used on VMWare
instances for Boeing’s internal cloud DBaaS project.
Database Administrator, IBM
2011 - 2013, Columbia, MO
- Maintained Oracle, DB2, and SQL Server databases hosted on Linux and
Windows operating systems, including 24x7 on-call support.
- Ensured that all database instances were highly available and
recoverable.
- Improved the daily health check processes by creating shell scripts
that ran on CRON schedules and automatically delivered the results to
the appropriate stakeholders, replacing high-touch and manual
procedures.
- Migrated RMAN backup jobs to Oracle Enterprise Manager, resulting in
greater scheduling flexibility and consistent alerting.